E-mail is Still Business' Most Valuable Communication Tool
On December 17, 2008, The Radicati Group announced some interesting metrics on the e-mail behavior and attitudes of corporate users, in their recent report titled: "Messaging & Collaboration - Business User Survey 2008".
According to their survey:
- Users typically spend 25% of their day sending and receiving e-mail
- On average, users send 38 messages per day and receive 102 messages per day
- 17% of e-mail messages contain attachments
- Only 16% of the messages reaching a user's inbox are spam
This reflects two important and closely related realities. First, e-mail continues to be an essential tool for business communication and collaboration, and second, the battle against spam is being won. The second reality obviously impacts the first one.
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